Member Services
New Horizon
Fitness Center
Let us help you by mapping out a plan to
achieve your goals!
Our Blog
Stop Comparing, Start Making Real Gains
Let’s be honest.
Scrolling through someone else’s “perfect” workout plan or transformation photo isn’t helping.
And wondering why their body changes faster than yours? That’s just mental exhaustion waiting to happen.
It’s like comparing your chapter 2 to someone else’s chapter 20.
Why Comparison Slows Your Progress
You can’t copy-paste someone else’s results because their body, hormones, and lifestyle are completely different from yours.
Every time you try, you just end up more frustrated and disconnected from your own progress.
One of my clients said it best:
“I stopped putting pressure on myself for where I thought I should be and just decided to take one step at a time.”
That was the turning point.
How to Focus on Your Path
Train for your body. Strength training that builds energy, not exhaustion.
Eat for your hormones. Balanced meals that fuel you without restriction.
Recover for your mind. Simple stress and sleep routines that actually restore you.
This is what we focus on at New Horizon Fitness Center creating a plan that fits you, not someone else.
If you’re tired of feeling out of sync, bloated, or frustrated no matter how hard you try it’s time to reset your approach.
Message with “READY” to start feeling steady, strong, and back in control again.
Member Services
How do I Check in?
To check in, use either your physical key tag or your virtual key tag in our app.
Physical key tag:
Hold your key tag about 5 inches below the black box located to the right of the door.
Virtual key tag:
Open our app
Tap the QR code button in the bottom right corner of the home screen
Hold your phone about 5 inches below the black box to the right of the door
Once scanned, the door should unlock automatically.
Why won't the door let me in?
The most common reason the door won’t unlock is a failed or past-due payment.
What to do first:
Open the app and check for a failed payment notification
Submit the payment directly through the app
OR
Stop by during staffed hours and we’ll help you in person
Still not working or believe you’re in good standing?
You can call our door company’s 24-hour Member ACS Support line directly from the door:
📞 1-844-738-3247
When prompted, provide your club number:
Swansea: 31800
West Columbia: 31801
They can assist you immediately with access issues.
How do I update my billing information?
You can update your billing information through the app or the Member Portal.
Option 1: Through the app
Open the app
Tap your profile image in the top left corner
Select Payment Methods
Update your payment information and save
Option 2: Through the Member Portal
Click the “Member Portal Login” button above
Log in or follow the prompts to create your account
📄 When creating your account, you’ll need your agreement number, which is included in the agreement email sent to you when you signed up.
If you need help locating your agreement or updating your billing, stop by during staffed hours and we’ll be happy to help.
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